Privacy Policy

CloudForm Privacy Policy

Your Privacy Matters to Us

At CloudForm, your trust means everything.
We collect only what we need to make your experience better — and we never sell or misuse your information.
This Privacy Policy explains how we handle your personal data when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

We collect information from you in a few different ways to help process your orders, improve your experience, and keep our store running smoothly:

A. Information you provide directly

  • When you make a purchase or attempt to make a purchase
    → Name, billing address, shipping address, payment details, email address, and phone number.

  • When you contact us through our contact page
    → Any details you choose to share, such as order questions or feedback.

  • When you subscribe to emails or sign up for promotions
    → Your name and email address.

B. Information collected automatically
When you visit our Site, we automatically collect certain device and usage information such as:

  • Your IP address

  • Browser type and operating system

  • Pages you visit and time spent on our site

  • Referring sites (like ads or links you clicked before visiting)

This data helps us understand how people use CloudForm so we can improve our website and your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including shipping and confirmations

  • Communicate with you (about orders, returns, or updates)

  • Improve our products, marketing, and customer experience

  • Detect and prevent fraud or unauthorized transactions

  • Personalize your shopping experience and show you relevant offers

3. Sharing Your Information

We share your information only when it’s necessary to operate our business — for example:

  • Shopify (our e-commerce platform) stores your order and account data securely.

  • Payment processors handle your payment details — we never see or store full card numbers.

  • Shipping carriers use your address to deliver your order.

  • Analytics and advertising partners (like Google or Meta) may receive anonymized data to help us understand traffic and improve marketing performance.

We never sell your personal data to third parties — ever.

4. Cookies

Cookies are small data files stored on your device that help our site remember your preferences (like your cart contents or location).
You can disable cookies in your browser settings, but parts of our website may not function properly without them.

5. Data Retention

We keep your information for as long as it’s needed to fulfill orders, provide customer support, or comply with legal obligations.
You can request that we delete your data at any time through the Contact Page.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your data

  • Request deletion of your personal data

  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us through the Contact Page and we’ll assist promptly.

7. Data Security

We take data protection seriously.
All payments are processed securely through trusted gateways, and we use encryption (SSL) to protect your information during transmission.
While no method of online transmission is 100% secure, we take all reasonable precautions to safeguard your data.

8. Third-Party Links

Our Site may include links to other websites (for example, social media or partner offers).
We’re not responsible for the privacy practices or content of those external sites, so we recommend reviewing their privacy policies before sharing any information.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
The most recent version will always be available on this page, with the “Last Updated” date shown below.

Last Updated: October 2025

10. Contact Us

For questions, concerns, or data requests, please reach out via our Contact Page.
Our team is here to ensure you always feel safe, supported, and informed when shopping with CloudForm.